Track jobs
Keep all active work in one place.
Job tracking software for service businesses
Simple job tracking for service teams. Keep your customers informed.
NoriTrack helps service teams organize active jobs, assign work and keep customers informed. Share a private status link so each customer can check progress in their browser.
- No customer app
- No customer account
- Just send the link
Keep your team updated
Assign work and make it clear who is handling each job.
Share customer updates
Give every customer a private link to check the latest status.
No customer account
Customers just open the link. Nothing to install.
For your team
Keep every active job in view
Keep service jobs in one place, with an assigned team member, a current status and an expected completion date. Open a job to see its details and history.
- See who is handling each job and when it is due.
- Owners and admins can filter by any team member and by status.
- Load more jobs as you need them, without losing your filters.
For your customers
Give customers a clear status link
Share an individual link for a job. Your customer opens it in their browser to see the latest saved status and update, without creating an account or installing an app.
- Job details, current status and the latest update in one view.
- Update times displayed in the customer’s device time zone.
- Revoke a link and generate a replacement when needed.
How it works
Three simple steps to keep your jobs on track.
Create a job
Add the job details, choose a team member and set a completion date.
Keep it updated
Change the status and add a short update as work progresses.
Share the link
Send the private job link. Your customer opens it to see the latest saved update.
Frequently asked questions
A few things to know before getting started.
Do customers need an account or an app?
No. Customers open their individual job link in a browser. They do not need to sign up, log in or install an app.
What can a customer see through their status link?
The page shows your company name, the job name and description, its current status, the latest status update, the last updated time and the expected completion date. Opening or reloading the page shows the latest saved information. It does not give access to your team’s workspace or other jobs.
How do team members update a job?
Team members sign in to NoriTrack, open an assigned job, change its status and add a short update. Workers see the jobs assigned to them; owners and admins can manage jobs across the company.
Can I see jobs assigned to a specific person?
Yes. Owners and admins can filter the Jobs page by any team member, including themselves, and by status. Filters can be combined and reset, and stay applied when you load more results.
Can a customer link be revoked?
Yes. An owner or admin can revoke a job’s customer link and generate a new one. The previous link stops working, so share the replacement with the customer.
How can my business request a demo?
Use Request a demo or email nori@noritrack.com. Include your company, country and type of business so we can discuss how NoriTrack fits the way your team works.
Keep working the way you already do.
NoriTrack doesn’t replace the way you receive jobs, talk to customers or run your accounting. It gives ongoing work one simple place to live.